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- Who can I call if I cannot access the programs that I purchased?
- You can e-mail us at customersupport@tnlsc.com anytime or call us at (310) 643-7700 between the hours of 8am – 6pm PST Monday through Friday.
- I forgot my password or username?
- To get your username or reset your password, you can e-mail us at customersupport@tnlsc.com anytime or call us at (310) 643-7700 between the hours of 8am – 6pm PST Monday through Friday.
- How can I change my password?
- To change your password, you must first login to your On-Demand Account. Once you are logged in, click on the “Settings tab” and then click on “Change Your Password”
- Can I try a TNL On-Demand™ program before I buy it?
- Yes, you can test drive one module from each of the three programs prior to purchasing TNL On-Demand™. Go to COURSES, and then select “TEST DRIVE” in the sub-navigation menu
- What are the technical requirements for the TNL On-Demand™ program?
- Flash Player 6.0.79 or later (Flash Player 7 or later recommended), and one of the following browsers:
Windows: Internet Explorer 6 and later, Firefox 1.x and later, Safari 3 and later, Google Chrome, Opera 9.5 and later
Macintosh: Firefox 1.x and later, Safari 3 and later
Linux: Firefox 1.x and later
- Can I use TNL On-Demand™ for my company and am I able to customize the program to our needs?
- Yes, with TNL On-Demand™ for the Enterprise, we can customize the program for your specific needs. Contact Us for more information. (310) 643-7700
- How can I pay for the On-Demand subscription?
- Your On-Demand subscription can be purchased online with a Credit Card. We accept Visa, Mastercard, AMEX and Discover. You can also purchase via PayPal at checkout.